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Get help from a doctor wherever you are*.

Frequently Asked Questions

You can call us if you want to visit our clinic or if you want a doctor to come to your home, hotel room or Airbnb. If there’s not a life threatening situation a general practitioner will normally be the first doctor to call in the Netherlands. If there is a life threatening situation call the local emergency telephone number.

Europe and UK 112
USA, Canada, Philipines, and South America 911
Australia 000
China, Taiwan, and Japan 110
India 108 or 100

Payments are always made through our website. For payments by credit card an additional €5 per transaction fee applies. All major credit card companies are accepted.

We provide a detailed invoice for reimbursement. In most cases your insurance company will reimburse these costs. Some affiliated insurance companies will provide a GOP (guarantee of payment). In those cases Touristdoc will send the invoice directly to your insurance company, so you won’t have to pay at time of service. Please ask your health or travel insurance to contact us for such an arrangement.

If you need a renewal on your existing prescriptions, we can provide a new one. Our doctors are not allowed to prescribe new medications or renewed controlled drugs without a consultation.

We will not disclose your personal information without your approval to any other party. Not even to the police in drugs related cases. For more information check our complete privacy policy.

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Hello 👋 Need medical care or medicine abroad? No worries! We are ready to help you, send us a message through WhatsApp to start your healthcare request.